Derek handles dispatching for Silverback’s Gainesville plant, covering a range from Sarasota to Jacksonville. He ensures our operators have everything they need, from well-maintained trucks to detailed instructions and timely updates about every job.

Derek’s role requires constant contact with drivers and clients, and he believes honesty and integrity are non-negotiable when it comes to communication. As he says, “Clients know I’ll level with them when problems arise. Sadly, it seems truthfulness has become a rare value in every sector. These days, it’s an actual point of difference if you simply tell the truth.”